Privacy Policy

Privacy Policy for VEXgrading

Effective Date: 06/02/2025

VEXgrading (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website, platform, or card evaluation services.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, and any additional info you provide when submitting a card for evaluation.
Card Details: Uploaded images of your card(s), along with information like set, edition, language, rarity, etc.
Payment Information: All payments are securely processed by third-party providers. VEXgrading does not store credit card or banking details.
Usage Data: Analytics such as IP address, browser type, pages visited, and usage behavior to improve our platform.

2. How We Use Your Information

We use your information to:

✅ Evaluate your card and generate a detailed digital report
✅ Communicate order status, updates, or promotional offers
✅ Improve user experience and service performance
✅ Maintain legal compliance and secure transactions

3. Information Sharing

We do not sell or rent your personal data. We only share information with:

Trusted third parties such as payment processors and hosting platforms to operate our service
Legal authorities, if required to comply with laws, regulations, or court orders

4. Data Security

We implement industry-standard measures — including SSL encryption and secure data storage — to protect your information. While we do our best to keep your data safe, no online system can guarantee absolute security.

5. Your Rights

You have the right to:

Request access to or deletion of your personal information
Update or correct inaccurate information
Opt out of promotional emails
Request a copy of the personal data we hold about you

To exercise any of these rights, please contact us at [your support email].

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience and track performance on our website. You can manage or disable cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated effective date.